Old-school processing. Modern accountability.
Keep originating.
We run processing.
Hand us the file. Wheels Up owns the processing work from setup through closeout—follow-up, coordination, submissions, conditions and next actions. We bring the loan officer in when the loan genuinely needs the loan officer. Otherwise, keep originating.
Pre-launch. Not yet accepting loan files or borrower information.
If you’re managing the processor, you’re still processing.
Too many loan officers hire processing support and still spend their day chasing updates, gathering documents, cleaning up submissions, interpreting forwarded conditions and figuring out what happens next.
That does not protect origination time. It simply gives the loan officer another operation to manage.
Wheels Up is bringing back full-file ownership: the processor actually processes the loan.
When the LO is still managing the processing
- Conditions are forwarded without explanation or direction
- Borrowers receive emails instead of real communication
- The processor waits to be told what to do next
- The LO has to babysit the file
- The LO ends up processing and originating
The Wheels Up standard
- Work directly with your borrowers—keep them informed, explain what’s needed and guide them through the process—on the communication plan we agree with you
- Review conditions and provide clear direction
- Take initiative without waiting to be managed
- Work directly with lenders, underwriters and AEs to resolve issues
- Own the processing work so the LO can keep originating
A Wheels Up processor takes initiative and works the file—without waiting to be managed.
You keep originating. We work directly with your borrowers, keep them informed and guide them through what’s needed—while keeping you connected at every step.
Never chase your processing again.
At every point, the broker and loan officer can see:
Where the file stands
What meaningful action occurred
What happens next
Who owns the next action
What is outstanding
Whether the loan officer must act
The purpose of visibility is not to give the LO another dashboard to manage. It is to make the processing operation accountable without requiring the LO to chase it.
Keep what works. Remove the processing burden.
Your LOS stays your LOS
Wheels Up works within your brokerage’s approved loan-origination system and established lender workflow. We are not asking your team to replace the technology it already knows.
Use our processors—or bring yours.
Don’t have a processor? Wheels Up provides a trained in-house processor, backed by our operating standards, quality controls and backup coverage.
Already have processors you trust? Bring them with you. We can transition them into the Wheels Up operation while keeping your existing relationships and workflow in place.
Either way, Wheels Up takes responsibility for the processing operation so you can get back to originating.
Built for borrower-paid processing
Wheels Up’s third-party processing fee is disclosed and paid by the borrower at closing. You get full-service processing without adding another fixed payroll expense to your business. We handle the setup during onboarding.
Simple pricing. Full ownership.
We listened to brokers and loan officers about where processing costs create the most friction. The result is two straightforward processing fees.
Standard processing
$995
Full-service processing from setup through closeout for all standard loan files.
Explore what’s included
What we handle
- Setup, registration and disclosures
- Document collection and direct borrower follow-up
- Third-party orders, submission and conditions
- Closing and funding coordination through closeout
What to expect
A dedicated processor who guides your borrowers, keeps the file moving and keeps you informed about progress, next steps and anything needing your attention.
Streamlined processing
$495
FHA Streamlines, VA IRRRLs, HELOCs and closed-end seconds.
Explore what’s included
What we handle
- File setup and disclosures
- Document collection and borrower follow-up
- Orders, submission and conditions according to the loan’s requirements
- Closing coordination and closeout
What to expect
The same proactive communication and accountability, with processing tailored to the loan type.
Every file receives the Wheels Up standard of ownership, communication and accountability. The processing fee is disclosed and paid by the borrower at closing.
Hand us the processing. Get back to originating.
Whether you are an individual loan officer who needs dependable support or an established brokerage transitioning an existing processing operation, Wheels Up protects your origination time and takes ownership of the work behind the loan.
Join the waitlist and tell us what your processing operation needs to do better.
Join the Waitlist